Are you passionate about technology and networking? Do you excel in a fast-paced and collaborative work environment? Join Tech Domain, an international leader in technology solutions, as an Operations Intern, with potential progression to a full-time role. This opportunity is perfect for recent graduates looking to enhance their skills in IT operations, technical support, and team collaboration.
Responsibilities
As an Operations Intern, your main tasks will include:
- Technical Support: Provide assistance to end-users by troubleshooting hardware, software, and network issues remotely in collaboration with engineers and clients.
- Problem Diagnosis: Learn how to identify and resolve technical issues under the guidance of experienced IT staff.
- Help Desk Support: Assist in managing help desk tickets, prioritizing tasks, and coordinating IT support activities.
- Collaboration: Work closely with the IT team to ensure efficient problem resolution and enhance user satisfaction.
- User Training: Participate in training sessions or create resources to help end-users improve their understanding and use of IT systems.
- Record Management: Maintain accurate records of support requests, solutions, and system configurations.
- Hardware & Software Management: Support hardware and software setup, deployment, and basic troubleshooting tasks.
Qualifications
- Recent graduate in BS Electrical Engineering (EE), Computer Engineering (CE), Computer Science (CS), Information Technology (IT), or a related field.
- Strong written and verbal communication skills.
- Attention to detail with excellent organizational skills.
- Ability to collaborate effectively within a team environment.
- Proficiency in Microsoft Office Suite.
- Coursework or prior experience related to service delivery (preferred but not mandatory).
- Positive attitude, eagerness to learn, and adaptability.
Benefits
At Tech Domain, we value our team members and offer the following benefits:
- Comprehensive in-house training and development opportunities.
- Freshly made in-house lunch meals.
- Paid leaves.
- Annual tours for team building and recreation.
- Various recreational activities for employee engagement.
Application Instructions
Interested candidates are encouraged to apply by submitting their CV in one of the following ways:
- Email: Send your CV to the provided email address. Ensure that it includes details of your relevant work experience, qualifications, and certifications.
- Online: Submit your application through our website.
Asad Hameed is an inspiring professional who advanced from salesman to Managing Director of a renowned print media company with 200 employees in just eight years. His journey reflects his ability to align personal skills and education with career goals, showcasing exceptional dedication and strategic growth. Asad’s expertise lies in helping others unlock their potential, craft impactful job applications, and achieve success. His story serves as a guide for professionals striving to excel in competitive industries.
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