Chalk Talk HR & OD Consulting, a prominent consulting firm working with a leading Sialkot-based sports manufacturing company, is seeking an experienced Information Technology Support Specialist. The ideal candidate will provide hands-on IT support, technical troubleshooting, and ensure the smooth operation of desktop systems and network infrastructure. The role is based at the company’s facility located at Shahab Pura, Sialkot. Join our team and contribute to the technology operations that power this renowned sports manufacturer.
Key Responsibilities
- Technical Support: Provide day-to-day IT support, resolve hardware/software issues, and assist employees with troubleshooting technical problems.
- Desktop Computer Maintenance: Perform regular maintenance, updates, and ensure optimal performance of desktop and laptop systems.
- Network Troubleshooting: Maintain and troubleshoot network infrastructure to ensure seamless connectivity and network performance.
- Help Desk Support: Respond to help desk tickets in a timely manner, resolving IT-related queries and issues efficiently.
- Microsoft Server & Windows Support: Manage server setups, provide troubleshooting for Microsoft Server environments, and offer Windows support for all users.
- Hardware and Software Support: Install, configure, and troubleshoot software applications and hardware devices in use across the company.
- Database & Reporting: Use Visual Basic 6, Vb.net, Microsoft Access, and Crystal Reports for supporting company databases and generating reports.
- Collaboration: Work closely with team members to enhance the overall IT infrastructure, and suggest areas of improvement where applicable.
Qualifications
- Education: Bachelor’s degree in IT, Computer Science, Software Engineering, or related field.
- Experience: 2-3 years of hands-on experience in IT support, particularly in desktop support, networking, and help desk services.
- Technical Knowledge:
- Proficiency in Microsoft Server, Networking, Windows Support.
- Solid understanding of Microsoft Office (Excel, Word, Access, Outlook).
- Experience with Visual Basic 6, Vb.net, Microsoft Access, and Crystal Reports.
- General knowledge of hardware and software troubleshooting and configuration.
- Additional Skills: Knowledge of design software is a plus (discuss during the interview).
Benefits
- Competitive Salary: A salary package based on qualifications and experience.
- Professional Development: Opportunities to enhance your skills and knowledge through professional training.
- Health Benefits: Health insurance or medical benefits (discussed during the interview).
- Career Growth: Prospects for career advancement in a rapidly expanding and supportive work environment.
Application Instructions
Interested candidates should submit their CV to the provided email address or apply directly through our website. Please ensure that your CV includes:
- Relevant work experience in IT support, especially related to network infrastructure, hardware/software maintenance, and help desk management.
- Any certifications or qualifications in IT fields.
- Additional skills or knowledge related to design software (if applicable).
Shortlisted candidates will be contacted for an interview.
Asad Hameed is an inspiring professional who advanced from salesman to Managing Director of a renowned print media company with 200 employees in just eight years. His journey reflects his ability to align personal skills and education with career goals, showcasing exceptional dedication and strategic growth. Asad’s expertise lies in helping others unlock their potential, craft impactful job applications, and achieve success. His story serves as a guide for professionals striving to excel in competitive industries.
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