Lenslo.com is a fast-growing, user-driven startup that aims to transform the eyewear fashion industry. As an online marketplace specializing in a wide range of eyewear, including eyeglasses, sunglasses, and both cosmetic/colored and transparent contact lenses, we are committed to providing top-quality products to our customers. We are seeking a Registered Pharmacist to join our passionate team and contribute to the day-to-day operations of the company, ensuring seamless service and product delivery to our clients.
Key Responsibilities:
- Product Dispensing and Aftercare: Assist in the dispensing and dispatching of contact lenses and lens aftercare products in a timely and efficient manner.
- Inventory Management: Use Quickbooks Software to manage and monitor inventory, ensuring there is no shortage of any key items.
- Customer Assistance: Ensure that current customers receive the right products and services while addressing any issues, questions, or concerns.
- Customer Service and Resolution: Respond to customer queries in a timely manner, resolve complaints by identifying problems, offering solutions, and reporting back to management with recommended actions.
- Product Consultation: Advise customers on the material, specifications, price, and use of products, encouraging both new and repeat business.
- Sales Support: Offer product alternatives to customers when stock is unavailable and actively work towards closing sales.
- Seminars and Product Education: Plan and host bi-yearly seminars showcasing new products and educating customers on eyewear solutions.
- Lead Generation: Explore new channels to generate leads and meet potential clients to increase brand visibility and awareness.
- Data Protection: Safeguard all confidential data including customer lists and product statistics to maintain privacy and compliance with applicable regulations.
- Order Assistance: Help manage tasks associated with online orders, ensuring accuracy and timely processing.
Qualifications:
- Education: Valid Pharmacy degree and registration with the relevant pharmacy board.
- Experience: Previous experience in retail pharmacy, preferably in eyewear or contact lenses, is a plus.
- Skills:
- Strong communication and customer service skills.
- Ability to use Quickbooks Software for inventory management.
- Knowledge of eyewear products, materials, and customer consultations.
- Sales orientation and ability to close sales effectively.
- Proficient in problem-solving and handling customer complaints.
- Ability to work independently while contributing to a team environment.
- Personality Traits: Self-motivated, friendly, approachable, and passionate about helping customers.
What We Offer:
- Competitive Salary: An attractive salary based on experience.
- Career Development: Opportunities for growth and professional development in a dynamic startup environment.
- Work Environment: A collaborative and youthful team atmosphere, with opportunities to bring in new ideas and innovations.
- Job Stability: Full-time employment within an expanding business in the rapidly growing eyewear market.
- Seminars and Networking: Opportunities to host seminars and meet professionals to further grow your expertise in the field.
Application Instructions:
If you are passionate about the eyewear industry and want to help drive Lenslo’s mission forward, we encourage you to apply
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