StellarStream Services (SMC-PVT) LTD is a rapidly growing company that specializes in providing high-quality medical billing services. We are currently looking for a proactive, detail-oriented, and professional Virtual Assistant to join our team at our Rawalpindi office. This position offers a fantastic opportunity to support our team with vital administrative and operational functions, particularly in the healthcare industry.
Key Responsibilities:
As a Virtual Assistant, your day-to-day tasks will include, but are not limited to:
- Obtaining Prior Authorizations: Communicating with insurance companies to secure prior authorizations for medications.
- Mental Health Support: Engaging with mental health patients in a compassionate and professional manner via calls and messages.
- Calendar Management: Handling scheduling tasks using Google Calendar and Outlook, ensuring that appointments and meetings are efficiently managed.
- Working with EMR/EHR Systems: Familiarity with systems such as Advanced MD, ICA Notes, and Tebra is essential for streamlining patient records and processes.
- Sending Lab Requisitions: Sending necessary lab requisitions as needed, adhering to specific guidelines and timelines.
- Administrative Support: Providing general administrative assistance, focusing on mental health-related tasks and medical billing services.
- Medication Knowledge: Understanding of Rx and brand names and helping with associated administrative tasks.
- Progress and SOAP Note Evaluation: Reviewing progress and SOAP (Subjective, Objective, Assessment, Plan) notes to assist in maintaining accurate patient records and healthcare data.
Qualifications:
To be successful in this role, candidates should meet the following requirements:
- Required Skills:
- Proficiency in Microsoft Office Suite and Google Workspace (Google Docs, Sheets, Gmail).
- Familiarity with EMR/EHR systems, including Advanced MD, ICA Notes, and Tebra (Experience with these systems is highly preferred).
- Solid understanding of medical terminology, including medications and treatment plans (knowledge of Rx and brand names).
- Effective written and verbal communication skills for interacting with patients and healthcare professionals.
- Preferred Experience:
- Previous experience in administrative roles, specifically in healthcare or medical support settings.
- Experience providing support to mental health patients is a distinct advantage.
- Other Requirements:
- Ability to handle confidential information with professionalism and discretion.
- Strong multitasking capabilities with the ability to make decisions quickly in a fast-paced environment.
- High level of reliability and punctuality.
What We Offer:
At StellarStream Services (SMC-PVT) LTD, we value our employees and provide a conducive work environment where you can grow both personally and professionally. Our benefits package includes:
- Competitive salary and benefits package.
- Opportunities for career advancement and growth within the company.
- A professional, supportive, and collaborative team culture.
- The chance to make a meaningful impact in the healthcare sector.
How to Apply:
To apply for the Virtual Assistant position, please send your resume and relevant certifications to the email address
- Associate Product Manager (Scrum Master) – Join BoolMind in Lahore - January 23, 2025
- Sr. Factory Reporting & Operations Specialist – Haier Pakistan - January 23, 2025
- Senior Education Consultant – ABN Overseas Education - January 23, 2025