TUV Austria Bureau of Inspection & Certification (Pvt.) Ltd. is a renowned leader in the certification and inspection industry, offering independent third-party registration/certification services and technical inspection services across various industries, including oil & gas, construction, and power. We are seeking a Sales Support Coordinator to join our team. The ideal candidate will provide seamless support for our sales operations, focusing on coordination, communication, and client relationship management to contribute to our continued success and growth. This role is a great opportunity to work in a dynamic, fast-paced environment and play a vital part in the company’s sales operations.
Key Responsibilities
The Sales Support Coordinator will be responsible for the following:
Sales Coordination & Order Management:
- Manage day-to-day sales operations and ensure that orders are processed accurately and on time.
- Coordinate the activities of the sales team to meet client expectations and deadlines.
- Ensure all client transactions, inquiries, and follow-ups are documented in the CRM system for easy access and tracking.
Client and Internal Communication:
- Act as the primary liaison between the sales team and clients, delivering exceptional customer service and addressing any concerns or queries.
- Handle client inquiries related to certification services and communicate requirements clearly.
- Maintain consistent communication between clients and internal teams, ensuring timely responses and collaboration.
Sales Presentations & Reporting:
- Assist the sales team in preparing sales presentations, proposals, and reports.
- Monitor sales performance metrics and generate regular reports (weekly, monthly) for management review.
- Prepare and deliver impactful materials that enhance sales meetings and proposals.
Scheduling & Documentation:
- Manage the sales team’s schedules and meetings to ensure effective use of time and resources.
- Provide full support for sales documentation, contract preparation, and other related processes.
Qualifications
- Education: Bachelor’s degree in Business Administration, Marketing, or a related field.
- Experience: Proven experience in sales coordination or operations, preferably in the certification or inspection industry.
- Skills & Competencies:
- Strong communication and interpersonal skills with the ability to interact effectively with clients and team members.
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Proficiency in MS Office (Word, Excel, PowerPoint) and experience with CRM systems.
- Strong presentation skills, with experience preparing reports and proposals.
- A proactive, customer-focused mindset and problem-solving abilities.
- Additional Competencies:
- Ability to work independently while fostering a collaborative team environment.
- Detail-oriented with a keen eye for quality and accuracy in all documentation and communications.
Benefits
- Competitive salary and benefits package.
- Opportunity to grow within the company and develop your career in the sales coordination field.
- Exposure to a wide range of industries and projects, enhancing professional experience.
- Health benefits and a supportive work-life balance.
- Positive and collaborative work environment with ongoing training and development opportunities.
Application Instructions
To apply for the Sales Support Coordinator position at TUV Austria Bureau of Inspection & Certification (Pvt.) Ltd:
- Submit your updated CV, including relevant work experience, qualifications, and certifications.
- Apply by sending your application to the email address provided or through the online application system on our website.
- Ensure that your CV clearly reflects your skills in sales coordination and your ability to work in a fast-paced, dynamic environment.
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