Friends Electronics is seeking a dedicated and motivated Retail Sales Officer to join our team in Rawalpindi. The ideal candidate will be passionate about providing exceptional customer service, assisting customers with their electronics purchases, and helping drive sales in our store. As a Retail Sales Officer, you will play a key role in ensuring our customers have a positive and seamless shopping experience, all while meeting sales targets and contributing to the growth of our business.
Key Responsibilities
- Customer Service: Provide outstanding service to customers by helping them choose products, answering queries, and ensuring an excellent in-store experience.
- Sales Operations: Assist in managing the sales floor, processing transactions, and maintaining an organized, clean, and welcoming store environment.
- Product Knowledge: Stay up-to-date on the latest electronics products and ensure accurate communication about product features and benefits.
- Achieving Sales Targets: Meet or exceed sales targets by actively promoting products, offering product recommendations, and building strong customer relationships.
- Team Collaboration: Work effectively within a team to create a positive and efficient work atmosphere, ensuring smooth sales operations and a customer-first approach.
- Customer Satisfaction: Handle customer inquiries, concerns, and complaints professionally, ensuring complete customer satisfaction.
- Stock Management: Assist with product stocking, inventory checks, and ensuring all products are displayed neatly and accurately.
Qualifications
- Education: Minimum of a high school diploma or equivalent; a degree in Business, Marketing, or related fields is a plus.
- Experience: At least 1-2 years of experience in retail sales, preferably in electronics or a related industry. Fresh graduates with a passion for retail are also encouraged to apply.
- Skills:
- Excellent customer service and communication skills.
- Strong interpersonal and problem-solving abilities.
- Proven track record in sales and customer satisfaction.
- Ability to work effectively within a team and independently when required.
- Knowledge of electronics products is a plus but not required.
- Familiarity with sales software and point of sale (POS) systems is an advantage.
Benefits
- Competitive Salary: Salary based on experience and qualifications.
- Incentives & Commission: Attractive sales commission and performance-based incentives.
- Professional Growth: Opportunities for skill development and career advancement.
- Team Environment: Join a supportive and motivating team that values collaboration and customer success.
- Product Discounts: Employee discounts on a wide range of electronic products.
Application Instructions
Interested candidates should submit their CV along with a brief cover letter outlining their relevant experience and why they are the perfect fit for the Retail Sales Officer position to:
- Email: komal@friendselectronics.com
- WhatsApp: 0320 1234567
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