Operations Coordinator

Operations Coordinator

Asad Hameed

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Topics we cover!
1 Key Responsibilities:
2 Qualifications:
3 Sub-Requirements:
4 Benefits of Working at Freight Genie:
5 Application Instructions:

Freight Genie, a leading provider of ‘done-for-you’ marketing services for Freight Brokers in the Transportation industry in the US and Canada, is seeking a motivated Operations Coordinator to join our team. This is a fully remote, full-time position where you’ll be a key player in managing the scheduling and coordination of client meetings, ensuring smooth and efficient operations for all stakeholders involved. If you have excellent communication and organizational skills, enjoy multitasking, and thrive in a dynamic environment, this is the perfect opportunity for you!

Key Responsibilities:

As an Operations Coordinator, your main tasks will include:

  • Scheduling and Calendar Management: Send calendar invites to meeting prospects based on details from cold-calling transcripts. Ensure that all appointments are scheduled accurately and timely.
  • Client Communication: Draft and send value-driven emails to prospects scheduled for meetings, keeping them informed and engaged.
  • Reminder Emails: Send timely reminder emails to prospects before their scheduled meetings, with reminders sent at different intervals.
  • Client Updates: Inform clients about the status of their upcoming meetings, ensuring all parties are aligned and aware of any updates.
  • Meeting Facilitation: Join scheduled meetings to facilitate entry for both parties and initiate conversations if necessary, ensuring meetings proceed smoothly.
  • Feedback Collection: Gather feedback from clients after meetings and communicate this back to the team for continuous improvement.
  • Record Keeping: Maintain an organized and updated record of meetings, invites, reminders, and rescheduling details to ensure smooth operations.
  • Effective Communication: Maintain professional and timely communication with all parties involved to ensure operational efficiency and client satisfaction.

Qualifications:

To succeed in this role, you should meet the following qualifications:

  • Communication Skills: Strong verbal and written communication skills are essential for interacting with clients and prospects.
  • Organizational Skills: Exceptional organizational abilities and attention to detail to handle multiple tasks and priorities simultaneously.
  • Independence & Teamwork: Ability to work both independently and as part of a collaborative team.
  • Adaptability: Ability to think on your feet and adapt to new situations quickly.
  • Email Proficiency: Ability to write clear, professional, and value-driven emails to engage prospects and clients.
  • Multitasking Ability: Proven experience in managing multiple responsibilities at once without compromising quality or efficiency.
  • Scheduling Tools: Proficiency with calendar management and scheduling tools such as Google Calendar and Outlook.

Sub-Requirements:

In addition to the core qualifications, we would love to see:

  • Passion for Pop Culture: If you enjoy Marvel, DC, Anime, or Gaming, that’s a big plus!
  • Sense of Humor: A good taste in memes and the ability to connect with our easy-going, fun-loving team.
  • Gaming Enthusiast: If you can hold your own in games like Call of Duty, CS, Pokémon, League of Legends, or Clash Royale, you’ll fit right in with our team culture.
  • Positive Attitude: A humble, positive personality who’s ready to contribute to a supportive and collaborative work environment.

Benefits of Working at Freight Genie:

  • Salary: Competitive pay in USD.
  • Remote Work: Enjoy the flexibility and convenience of working from home.
  • Game Days: Participate in fun team-building activities like game days.
  • Career Growth: Performance-based promotions and pay raises—show us what you’ve got!
  • Casual Work Environment: Join an easy-going, supportive team that values both professionalism and fun.

Application Instructions:

Interested candidates should submit their CV to the email address provided in the image or apply online via our website. When submitting your CV, ensure that it includes:

  • Relevant Work Experience: Any experience related to operations coordination, scheduling, or client communication.
  • Skills and Qualifications: Highlight your communication, organizational, and multitasking skills.
  • Certifications (if applicable): Any relevant certifications in operations, project management, or related fields.

We look forward to reviewing your application and discussing how you can contribute to our dynamic team at Freight Genie!

Asad Hameed
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