ZS Study Advisors is seeking a reliable and customer-oriented Client Coordinator to join our team. As the first point of contact for our clients, this position offers an excellent opportunity to develop customer service skills in a professional environment. If you are motivated, organized, and enjoy helping others, we would love to hear from you.
Job Responsibilities
- Client Interaction:
- Greet clients upon arrival and ensure they have a positive and welcoming experience.
- Answer incoming calls, respond to queries, and direct clients to the appropriate department or team member.
- Schedule appointments for clients, ensuring proper documentation and communication.
- Assist clients with their inquiries and provide accurate information about services.
- Administrative Support:
- Organize meetings, keeping track of appointments and schedules.
- Assist in managing client records and maintain organized files.
- Handle administrative tasks such as data entry, filing, and email management.
- Customer Service:
- Provide outstanding customer service, ensuring that each client is attended to efficiently.
- Resolve client issues or concerns promptly and professionally.
Qualifications
- Education:
- A Bachelor’s degree in a relevant field.
- Experience:
- Previous customer service experience is preferred.
- Experience with administrative tasks or office management is a plus.
- Skills:
- Excellent communication skills (both written and verbal).
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced environment.
- Good interpersonal skills and the ability to build client relationships.
- Additional Qualities:
- Professional demeanor and proactive attitude.
- Ability to handle sensitive information and maintain confidentiality.
Why Join ZS Study Advisors?
- Work-Life Balance: Our hybrid work environment offers flexibility, allowing you to balance personal and professional commitments.
- Competitive Salary: We offer a competitive salary and opportunities for growth.
- Career Development: Work in a supportive and encouraging environment with opportunities for advancement.
- Collaborative Environment: Join a dedicated team that values strong communication and cooperation.
How to Apply
Interested candidates are encouraged to submit their CV to the provided email address or apply online through our website. Please ensure your CV includes:
- Relevant work experience
- Qualifications
- Certifications (if applicable)
Asad Hameed is an inspiring professional who advanced from salesman to Managing Director of a renowned print media company with 200 employees in just eight years. His journey reflects his ability to align personal skills and education with career goals, showcasing exceptional dedication and strategic growth. Asad’s expertise lies in helping others unlock their potential, craft impactful job applications, and achieve success. His story serves as a guide for professionals striving to excel in competitive industries.
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