As a Client Services Coordinator at FranklinCovey Pakistan, you will play a vital role in maintaining strong, ongoing relationships with clients, ensuring their needs are met, and assisting with both administrative and sales tasks. You will collaborate with our team to deliver exceptional results for clients, contributing to FranklinCovey’s mission of driving behavioral change in organizations.
Responsibilities
Your day-to-day duties will include:
- Client relationship management: Building and maintaining strong relationships with clients, addressing their needs and concerns proactively.
- Customer service support: Acting as the main point of contact for client inquiries, ensuring high-quality service at all times.
- Sales support: Assisting with sales activities, identifying new opportunities for expanding services, and supporting business growth.
- Administrative assistance: Handling day-to-day administrative tasks, including scheduling, reporting, and data management.
- Communication management: Coordinating with internal teams and clients, ensuring effective communication across all platforms.
- Team collaboration: Working alongside colleagues in a team setting to streamline workflows and optimize the client experience.
Qualifications and Skills
To be successful in this role, you should have:
Experience and Education
- Previous experience in client services, customer service, or client management is preferred.
- A background in administrative assistance or sales is a plus.
- A relevant educational qualification (discuss during the interview).
Skills
- Excellent communication skills: Strong verbal and written communication.
- Interpersonal skills: Ability to interact effectively with clients, team members, and management.
- Sales acumen: Ability to recognize sales opportunities and contribute to sales efforts.
- Organizational skills: Highly detail-oriented with excellent time management abilities.
- Teamwork: Ability to collaborate efficiently with a diverse team.
Benefits
FranklinCovey Pakistan offers:
- Competitive salary based on qualifications and experience.
- Opportunities for professional development in a globally recognized organization.
- A dynamic, supportive work environment with a focus on work-life balance.
- Career growth opportunities in the field of client services and sales.
Application Instructions
If you are interested in applying for the Client Services Coordinator role at FranklinCovey Pakistan, please follow these steps:
- Prepare your updated CV, which should include relevant work experience, qualifications, and certifications.
- Submit your CV to the email address provided in the job posting image.
- Alternatively, you may apply online through our official website.
Please feel free to reach out during the interview process for more details or any clarification.
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