Hair Club Pakistan is a leading FUE hair transplant clinic, renowned for offering life-long, natural hair restoration solutions. With clinics across major cities in Pakistan, we pride ourselves on providing expert care for our clients. We are looking for a Front Desk Officer to join our Faisalabad clinic. This full-time, on-site role will involve managing daily front desk duties, providing excellent customer service, and handling office administration tasks. If you are a detail-oriented, customer-focused individual with strong multitasking skills, we encourage you to apply.
Key Responsibilities
- Customer Service:
- Provide exceptional service to clients by answering phone calls, greeting visitors, and addressing inquiries in a professional manner.
- Front Desk Operations:
- Handle daily front desk duties including scheduling appointments, managing the waiting area, and assisting with any administrative needs.
- Office Administration:
- Assist with routine office tasks such as managing documents, maintaining office supplies, and ensuring the cleanliness and organization of the front desk area.
- Communication:
- Maintain clear and effective communication between clients and medical staff, ensuring appointments are booked and managed efficiently.
- Multitasking:
- Juggle multiple tasks while maintaining a professional demeanor and ensuring clients have a smooth experience.
Qualifications and Skills
- Education:
- An Associate or Bachelor’s degree in Business Administration or a related field is preferred.
- Experience:
- Previous experience in receptionist duties, customer service, or office administration is highly desirable.
- Experience in the healthcare industry or a related field is a plus.
- Skills:
- Strong interpersonal and customer service skills to interact with clients and team members effectively.
- Familiarity with office administration tasks and office equipment management.
- Excellent verbal and written communication skills in both English and Urdu.
- High attention to detail and ability to manage multiple tasks simultaneously.
- Ability to remain calm and professional in high-stress situations.
Benefits
- Competitive Salary:
- Basic salary plus performance-based incentives.
- Professional Growth:
- Opportunity to gain valuable experience in a dynamic, growing healthcare organization.
- Supportive Work Environment:
- Collaborative and team-oriented atmosphere with opportunities to interact with experienced professionals in the healthcare industry.
How to Apply:
Interested candidates should submit their CV to Shabbir Hussain at the provided email address: shabbir.hussain@hairclub.pk. Please ensure your CV includes relevant work experience, qualifications, and certifications.
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