NSOL BPO is looking for a Call Center Representative to join our growing team in Rawalpindi. If you are an energetic and motivated individual with strong communication skills, this opportunity is for you. We need someone who is comfortable working night shifts, has a positive attitude, and is eager to work in a fast-paced BPO environment. The main responsibility will be setting appointments for potential clients, providing top-notch customer service, and supporting the sales team.
Key Responsibilities
- Appointment Scheduling: Make outbound calls to potential clients, working to schedule appointments efficiently.
- Customer Service: Deliver exceptional customer service, ensuring each interaction is professional and pleasant.
- CRM Management: Accurately input and update client information into the CRM system to ensure data accuracy and easy follow-up.
- Team Collaboration: Coordinate with the sales team to ensure a smooth transition of scheduled appointments.
- Target Achievement: Meet or exceed daily and weekly call and appointment-setting targets.
- Objection Handling: Confidently handle client objections and inquiries while maintaining a professional tone.
Qualifications
- Experience: Previous experience in a BPO or call center, especially in appointment setting, telemarketing, or customer service.
- Communication Skills: Strong verbal communication skills in English; fluency is a must.
- Shift Flexibility: Comfortable working during night shifts (shift timings will be communicated during the interview).
- Work Ethic: Strong organizational skills, a positive proactive attitude, and the ability to manage time effectively.
- Tech-Savvy: Basic computer literacy; experience with CRM software is preferred but not mandatory.
Benefits
- Competitive Salary: Base salary of 50,000 PKR – 120,000 PKR with opportunities to earn commissions and bonuses.
- Career Growth: Room for career advancement and development within the company.
- Supportive Environment: Work in a professional, dynamic, and supportive atmosphere, where success is celebrated.
- Incentive Structure: Attractive commission and bonus plans to reward high performance.
How to Apply
If you are a self-motivated individual with a strong desire to work in the call center industry, please submit your resume with relevant work experience and qualifications
Asad Hameed is an inspiring professional who advanced from salesman to Managing Director of a renowned print media company with 200 employees in just eight years. His journey reflects his ability to align personal skills and education with career goals, showcasing exceptional dedication and strategic growth. Asad’s expertise lies in helping others unlock their potential, craft impactful job applications, and achieve success. His story serves as a guide for professionals striving to excel in competitive industries.
Latest posts by Asad Hameed (see all)
- Associate Product Manager (Scrum Master) – Join BoolMind in Lahore - January 23, 2025
- Sr. Factory Reporting & Operations Specialist – Haier Pakistan - January 23, 2025
- Senior Education Consultant – ABN Overseas Education - January 23, 2025
Apply for this job