Travel Sales Consultant at Reliance Travels

Travel Sales Consultant at Reliance Travels

Asad Hameed

•

Introduction of Job

Reliance Travels, a leading travel agency in Lahore, is looking for a dynamic and customer-focused Travel Sales Consultant to join their team. This is a full-time, on-site position located in Lahore, Punjab, Pakistan. As a Travel Sales Consultant, you will play a key role in delivering exceptional travel services to clients, managing travel bookings, and providing expert advice to help clients plan their perfect trips. If you’re passionate about travel, enjoy working with people, and have a strong background in sales, this is the perfect opportunity for you to develop your career in the travel industry.

Reliance Travels is committed to providing its customers with top-notch travel experiences. As a Travel Sales Consultant, you will be the face of the company, offering clients personalized travel solutions and helping them make informed decisions about their travel plans.

Responsibilities

As a Travel Sales Consultant at Reliance Travels, your main responsibilities will include:

  1. Consulting Clients on Travel Options: You will advise clients on the best travel destinations, flights, accommodations, and holiday packages based on their preferences, needs, and budgets. Your goal is to make the travel booking process easy and enjoyable for every customer.
  2. Managing Travel Arrangements: You will handle all aspects of travel arrangements, including booking flights, hotels, car rentals, and excursions. You will ensure that every detail of the client’s travel plans is well organized and meets their expectations.
  3. Providing Exceptional Customer Service: Customer satisfaction will be your priority. You will ensure clients have a seamless experience, from the initial inquiry through to post-trip follow-up, making sure that every aspect of their journey runs smoothly.
  4. Booking and Reservations: You will use travel booking systems and software to make reservations, check availability, and confirm bookings. Accuracy and efficiency are key to ensuring clients get the best travel options and that bookings are confirmed on time.
  5. Upselling Travel Products and Services: You will promote and sell additional travel services such as travel insurance, excursions, and upgrades to clients. By understanding client needs and preferences, you will recommend suitable add-ons to enhance their travel experience.
  6. Keeping Clients Informed: You will keep clients updated on the status of their bookings, ensuring they have all the necessary travel documentation and information before their trip. You will also inform them about any changes or disruptions to their travel plans.
  7. Building Strong Client Relationships: Maintaining and nurturing relationships with clients is essential. You will ensure clients return to Reliance Travels for their future travel needs by offering excellent service and following up on their travel experiences.
  8. Meeting Sales Targets: As a part of the sales team, you will be expected to meet and exceed monthly sales targets, contributing to the overall growth of the business.

Qualifications

To be successful as a Travel Sales Consultant at Reliance Travels, the following qualifications are required:

  1. Experience in Travel Consulting: Ideally, you should have prior experience in travel consulting or travel sales. This experience will allow you to better understand customer needs and provide expert travel advice. However, if you are passionate about travel and have a strong interest in the industry, fresh graduates are encouraged to apply.
  2. Customer Service Skills: Strong customer service skills are essential for this role. You should be able to listen carefully to clients, understand their needs, and provide them with personalized travel options that suit their requirements.
  3. Excellent Communication Skills: Since you will be interacting with clients daily, effective communication is vital. You should have clear verbal and written communication skills to explain travel options and answer customer queries confidently.
  4. Proficiency in Travel Booking Systems: Familiarity with travel booking systems, online platforms, and software will be beneficial. You will need to be comfortable using these tools to make reservations, check availability, and handle customer inquiries.
  5. Multitasking Ability: The ability to handle multiple tasks efficiently and work in a fast-paced environment is important. You will be juggling several customer bookings and inquiries at once, so time management is key.
  6. Fluency in Multiple Languages: While not required, fluency in multiple languages is a big advantage in this role. Being able to communicate with a diverse range of clients can enhance the customer experience.
  7. Sales Skills: A strong background in sales will be beneficial. You should be comfortable upselling additional travel services and meeting sales targets.

Benefits

As a Travel Sales Consultant at Reliance Travels, you will enjoy a range of benefits:

  1. Competitive Salary: The position offers a competitive salary package, which is commensurate with your experience and qualifications. You will also be eligible for performance-based incentives.
  2. Career Growth Opportunities: Reliance Travels provides excellent opportunities for career advancement. As you gain experience and demonstrate success in your role, you will have the chance to take on more responsibilities and advance within the company.
  3. Employee Travel Discounts: As a member of the Reliance Travels team, you will have access to exclusive travel discounts. You can enjoy discounted rates on travel bookings, allowing you to experience the world at a lower cost.
  4. Training and Development: Reliance Travels is committed to investing in its employees. You will receive ongoing training to improve your sales, customer service, and travel consulting skills.
  5. Positive Work Environment: You will be working in a collaborative and supportive environment where your contributions are valued. The company encourages teamwork, making it a great place to build your career.

Applying Guide

To apply for the Travel Sales Consultant role at Reliance Travels, follow these steps:

  1. Update Your Resume: Tailor your resume to highlight your experience in sales, customer service, and any relevant travel industry experience. Make sure to showcase your communication and multitasking skills.
  2. Submit Your Application: Click the “Easy Apply” button on the job listing page. Upload your updated resume and a cover letter that explains why you are passionate about travel and how your experience aligns with the role.
  3. Prepare Your Portfolio (if applicable): If you have any prior travel consulting experience or achievements, be sure to include them in your application. This could include past sales achievements or customer satisfaction ratings.
  4. Prepare for the Interview: If your application is shortlisted, you will be invited for an interview. Be prepared to discuss your sales experience, customer service skills, and your passion for the travel industry.
  5. Follow Up: After submitting your application, it’s always a good idea to follow up with the hiring team. You can reach out via email or LinkedIn to express your interest and confirm that your application has been received.

FAQs

  1. What does a Travel Sales Consultant do at Reliance Travels? A Travel Sales Consultant is responsible for helping clients plan and book their travel, providing expert advice, managing travel arrangements, and ensuring excellent customer service.
  2. Do I need prior experience in the travel industry? While prior experience in travel consulting is preferred, it is not mandatory. Fresh graduates with a passion for travel and customer service are welcome to apply.
  3. Is this a full-time or part-time role? This is a full-time, on-site position based in Lahore, Punjab, Pakistan.
  4. What skills are required for the Travel Sales Consultant position? Key skills include customer service, communication, multitasking, sales, and proficiency in travel booking systems.
  5. What benefits do employees receive? Employees receive a competitive salary, career growth opportunities, travel discounts, training programs, and a positive work environment.
Asad Hameed
Latest posts by Asad Hameed (see all)
Apply for this job
Submission
Gender?

Leave a Comment