Are you a people person with a passion for creative solutions? Incision, a leading multimedia production and creative solutions agency in Islamabad, Pakistan, is seeking a Junior Client Service Manager to join our dynamic team. Since 2008, we have been crafting stories that inspire change and drive growth. Partnered exclusively with Ridley Scott Associates (RSA), we are proud to deliver world-class advertising production and creative services. If you enjoy building relationships, managing projects, and delivering excellent client experiences, this role is perfect for you.
Responsibilities
As a Junior Client Service Manager, you will act as the bridge between Incision and its clients. Your responsibilities will include:
- Client Relationship Management: Serve as the primary contact for clients, understanding their needs, expectations, and feedback.
- Effective Communication: Maintain clear communication through regular meetings, emails, and detailed contact reports.
- Collaboration with Teams: Work closely with internal teams (creative, operations, and finance) to ensure services are delivered on time and meet client expectations.
- Project Oversight: Manage assignments, track timelines, and ensure projects stay on schedule.
- Problem-Solving: Address client concerns promptly and effectively to maintain high satisfaction levels.
Qualifications
To thrive in this role, you should meet the following criteria:
- Educational Background: Bachelor’s degree in business, marketing, communication, or a related field.
- Work Experience: At least 1 year of experience in client service, account management, or a similar role.
- Communication Skills: Strong interpersonal, verbal, and written communication skills to build lasting client relationships.
- Technical Proficiency: Proficient in Microsoft Office and other relevant tools to manage client interactions and projects effectively.
- Teamwork: Ability to work collaboratively with various departments to deliver high-quality outcomes.
Benefits
Joining Incision comes with several exciting perks:
- Career Growth: Be part of a leading creative agency with opportunities to learn and grow in the industry.
- Work-Life Balance: Enjoy a structured, full-time, on-site role with clear timelines and responsibilities.
- Dynamic Environment: Work in a creative and innovative workplace where your ideas are valued.
- Networking Opportunities: Collaborate with global industry leaders through our partnership with Ridley Scott Associates.
Applying Guide
Ready to be part of Incision’s mission to inspire change? Follow these steps to apply:
- Prepare Your Resume: Highlight your experience in client service, account management, or related roles.
- Write a Cover Letter: Explain why you’re an excellent fit for the Junior Client Service Manager role at Incision.
- Submit Your Application: Email your resume and cover letter to [Insert Contact Email] with the subject line: “Application for Junior Client Service Manager.”
- Application Deadline: Ensure your application is submitted promptly, as we are looking to fill this position soon.
FAQs
1. Is this a remote or on-site role?
This is a full-time, on-site role based in Islamabad, Pakistan.
2. What type of experience is required?
Candidates need at least one year of experience in client service, account management, or a related field.
3. What tools should I be proficient in?
Proficiency in Microsoft Office and other tools relevant to client management is essential.
4. Are there growth opportunities?
Yes, working at Incision provides opportunities for career development and industry exposure.
5. How can I ensure my application stands out?
Tailor your resume and cover letter to highlight your experience in client service, communication skills, and ability to manage projects.
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