Premier BPO, LLC is a global leader in business process outsourcing, committed to delivering quick, cost-effective solutions to businesses worldwide. We pride ourselves on our innovative approach to streamlining operations, enhancing efficiency, and ensuring the highest level of customer satisfaction. Join our dynamic team and contribute to building exceptional client relationships while advancing your career in a collaborative, fast-paced environment.
Responsibilities
- Collect and reconcile hotel room receipts after client check-outs, ensuring charges align with booking information.
- Maintain organized and well-tracked client and financial records.
- Investigate and resolve discrepancies by collaborating with clients, hotel partners, and internal teams.
- Process high volumes of receipts efficiently, managing electronic documents through Windows file folder systems and web-based databases.
- Enhance operational processes and create efficiencies in coordination with finance and operations teams.
- Deliver exceptional customer service and maintain productive relationships with stakeholders.
Qualifications
- Education: Bachelor’s degree preferred.
- Experience:
- 1-2 years in customer service or call center roles.
- Prior experience with travel reservation systems is an asset.
- Skills:
- Proficiency in Microsoft Office, especially Excel.
- Strong written and verbal communication.
- Keen attention to detail with the ability to interpret and organize diverse streams of information.
- Judicious decision-making with the capacity to manage conflicting priorities in a fast-paced environment.
- Team-oriented with the ability to establish productive relationships with coworkers, clients, and partners.
Benefits
- Competitive market salary.
- Career growth and development opportunities.
- Learning and development programs.
- Provident fund and EOBI contributions.
- Paid leaves.
- Medical coverage (In-Patient Department).
- Life insurance.
Application Instructions
Interested candidates are invited to apply by submitting their CV, detailing relevant work experience, qualifications, and certifications, to the provided email address or online through our website. Specific contact details will be shared during the application process.
Asad Hameed is an inspiring professional who advanced from salesman to Managing Director of a renowned print media company with 200 employees in just eight years. His journey reflects his ability to align personal skills and education with career goals, showcasing exceptional dedication and strategic growth. Asad’s expertise lies in helping others unlock their potential, craft impactful job applications, and achieve success. His story serves as a guide for professionals striving to excel in competitive industries.
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