Blurred Ego is a forward-thinking creative agency located in Lahore, committed to delivering outstanding marketing solutions and fostering lasting client relationships. We work across multiple industries, creating impactful campaigns and delivering top-tier results for our clients. We’re seeking a Marketing and Client Relations professional to join our team. This role is ideal for someone passionate about client service, marketing, and communication, and ready to make a significant impact in a collaborative environment.
Responsibilities
As the Marketing and Client Relations representative, you will be responsible for various client-facing tasks that ensure high client satisfaction and effective project management. Your duties will include:
- Client Communication: Professionally manage and respond to client calls and emails in a timely manner, ensuring customer satisfaction.
- Coordination: Collaborate with internal teams to address and resolve client needs, concerns, and feedback efficiently.
- Documentation: Maintain comprehensive records of client interactions, updating management on ongoing projects or any client-specific concerns.
- Follow-up: Draft and send follow-up emails, proposals, and quotations, ensuring clients receive the necessary information.
- Scheduling: Organize and schedule client calls, meetings, and appointments, keeping all parties aligned on timelines.
- Marketing Support: Assist with basic marketing tasks such as campaign coordination, data organization, and maintaining marketing materials.
- Reporting: Maintain client records and provide weekly progress updates to management, tracking client satisfaction and project status.
Qualifications
- Education: A Bachelor’s degree in Business, Marketing, or a related field.
- Experience: 1-2 years of experience in client handling, customer service, or marketing-related roles.
- Communication Skills: Strong verbal and written communication abilities to effectively manage client relationships.
- Organizational Skills: Highly organized with excellent multitasking capabilities to manage various client accounts simultaneously.
- Tech Skills: Proficiency in MS Office, particularly Word, Excel, and Outlook, for documentation, reporting, and scheduling tasks.
- Attention to Detail: High attention to detail, ensuring that all client interactions and documentation are accurate and consistent.
Benefits
- Competitive Salary: Competitive remuneration package, commensurate with experience and qualifications.
- Professional Growth: Opportunities for career development and training to enhance your skills in marketing, client management, and communications.
- Work Environment: A collaborative and supportive team environment where your contributions make a real difference.
- Recognition: Get recognized for your hard work with rewards and incentives based on performance.
Application Instructions
Interested candidates should submit their CV and cover letter to Email Address or apply online through our website. Please ensure your CV highlights your relevant work experience, qualifications, and certifications.
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