CureSync Solutions LLC is seeking a dedicated Medical Office Assistant to join our team in providing exceptional administrative support to our medical practice. As a key front desk coordinator, you will play an essential role in creating a positive experience for our patients while managing crucial administrative tasks. This is a full-time position based in Lahore, Pakistan, offering an opportunity to contribute to the smooth running of our medical practice while interacting with patients and healthcare providers.
Key Responsibilities
- Patient Interaction:
- Welcome and assist patients via phone calls, emails, and online platforms.
- Provide outstanding customer service, addressing patient inquiries and concerns in a professional and courteous manner.
- Appointment Scheduling:
- Efficiently manage patient appointments, including booking, rescheduling, and confirming visits.
- Ensure optimal use of the healthcare provider’s schedule.
- Patient Records Management:
- Maintain accurate and up-to-date patient records, including demographic information, medical histories, and insurance details.
- Adhere strictly to confidentiality and HIPAA regulations to protect patient privacy.
- Insurance Verification:
- Perform insurance verification and obtain necessary pre-authorizations.
- Effectively communicate coverage and financial responsibilities to patients.
- Administrative Support:
- Provide essential administrative support, including data entry, filing, and managing correspondence.
- Ensure the efficient operation of the medical practice through these tasks.
- Communication:
- Act as a liaison between patients and healthcare providers.
- Ensure timely follow-ups on patient needs and concerns.
- Problem Resolution:
- Address and resolve patient issues promptly and professionally.
- Escalate matters to management as needed.
Qualifications
- Education: Bachelor’s degree.
- Skills:
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Ability to manage sensitive patient information with confidentiality.
Benefits
- Competitive salary based on experience and qualifications.
- Professional growth opportunities in the healthcare administration field.
- Positive work environment with a focus on patient care and efficient operations.
Application Instructions
To apply for the Medical Office Assistant role at CureSync Solutions LLC, please follow these steps:
- Submit your resume to hr@curesyncsolutions.com.
- Ensure your CV highlights relevant experience, qualifications, and certifications.
Asad Hameed is an inspiring professional who advanced from salesman to Managing Director of a renowned print media company with 200 employees in just eight years. His journey reflects his ability to align personal skills and education with career goals, showcasing exceptional dedication and strategic growth. Asad’s expertise lies in helping others unlock their potential, craft impactful job applications, and achieve success. His story serves as a guide for professionals striving to excel in competitive industries.
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