We are looking for a Telesales Representative with excellent communication skills and a passion for sales. In this role, you will engage with potential customers over the phone, explaining our products and services, answering questions, and persuading customers to make a purchase. This is a customer-focused role that requires the ability to build rapport and offer compelling solutions while achieving sales targets.
Key Responsibilities
- Conduct Outbound Calls: Initiate outbound calls to potential and existing customers, promoting products, services, and special offers.
- Identify Customer Needs: Engage with prospects to understand their requirements, helping to find the right solutions and matching the offerings to their needs.
- Explain Offerings Clearly: Communicate product details and service benefits in a clear and confident manner to ensure customers understand the value propositions.
- Sales Target Achievement: Meet or exceed sales targets by effectively pitching products, overcoming objections, and securing successful transactions.
- Customer Relationship Building: Build long-term relationships with customers, understanding their needs and assisting with future sales opportunities.
- Follow-Up and Lead Nurturing: Follow up on leads and maintain a database of customer interactions, ensuring consistent engagement and relationship development.
- Collaborate with the Sales Team: Work closely with the team to ensure a streamlined sales process and achieve company goals.
- Reporting: Provide regular reports on calls made, sales, customer feedback, and any issues faced during calls to management.
Qualifications and Skills
- Communication Skills: Fluency in English with the ability to communicate clearly and effectively with customers.
- Sales Experience: Previous experience in telesales or telemarketing is preferred but not required.
- Listening Skills: Ability to listen actively to understand customer needs and tailor solutions accordingly.
- Problem-Solving Skills: Ability to handle objections and provide relevant solutions to customer inquiries.
- Organization and Time Management: Must be able to manage time effectively and balance multiple calls/clients.
- Confidence and Persuasiveness: Ability to persuade and motivate customers to make purchasing decisions confidently.
- Attitude: Energetic, positive, and goal-oriented.
- Tech Savvy: Basic proficiency in Microsoft Office and CRM systems is beneficial.
Benefits
- Competitive Salary: A competitive base salary with performance-based incentives and commissions.
- Training and Development: Ongoing training and opportunities for personal growth in sales techniques.
- Incentive Programs: Eligibility for bonuses based on achieving or exceeding sales targets.
- Career Growth: Potential for career advancement within the company for top performers.
- Work Environment: A dynamic and supportive work environment where your skills and efforts are recognized and rewarded.
- Health Benefits: Health and wellness benefits as per company policy.
Application Instructions
Interested candidates are encouraged to apply by sending their CV
Asad Hameed is an inspiring professional who advanced from salesman to Managing Director of a renowned print media company with 200 employees in just eight years. His journey reflects his ability to align personal skills and education with career goals, showcasing exceptional dedication and strategic growth. Asad’s expertise lies in helping others unlock their potential, craft impactful job applications, and achieve success. His story serves as a guide for professionals striving to excel in competitive industries.
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