Telesales Representative | Full-time | Mumara | Lahore, Punjab

Telesales Representative | Full-time | Mumara | Lahore, Punjab

Asad Hameed

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Introduction of Job:

Mumara, a leader in providing innovative IT solutions, is looking for a dedicated and energetic Telesales Representative to join our team. This full-time, on-site position offers you the opportunity to work in a fast-paced, growth-focused environment. As a Telesales Representative, you will play a key role in building and expanding our customer base, ensuring satisfaction, and driving business growth. This role is ideal for individuals who are passionate about sales, possess excellent communication skills, and are eager to meet new clients, build relationships, and close deals. If you thrive in a dynamic setting and are ready to contribute to a rapidly growing business, we’d love to have you on board.

Responsibilities:

As a Telesales Representative at Mumara, your main task will be to reach out to potential clients, introduce them to our products and services, and help close sales. Here are the key responsibilities you’ll have:

  1. Market Research and Identifying Opportunities: Conduct research to identify new sales opportunities, market trends, and customer needs. This will help you target the right prospects and understand what they need.
  2. Cold Calling and Outreach: Actively pursue new business by making cold calls, networking, and utilizing social media platforms to generate leads and start sales conversations.
  3. Client Meetings and Presentations: Schedule meetings with prospective clients to understand their requirements, address concerns, and present tailored solutions. Be prepared to showcase how our products and services can meet their specific needs.
  4. Sales Negotiation and Closing Deals: Engage in the negotiation process with clients, addressing their queries and objections, and close deals successfully to meet monthly and weekly sales targets.
  5. Follow-Up and Customer Feedback: After securing a sale, continue to engage with clients to ensure satisfaction and follow up for any additional needs or support. Share client feedback with the team to improve services.
  6. Sales Reports and Documentation: Maintain records of sales activities, meetings, and outcomes. Regularly update reports on sales progress and performance, analyzing financial data to track success.
  7. Exhibitions and Conferences: Participate in relevant industry exhibitions and conferences to represent Mumara, build new relationships, and gain insights into the market.
  8. Collaboration with Team: Work closely with other team members to achieve collective sales goals. Share insights and strategies that contribute to overall success.
  9. Achieving Sales KPIs: Meet and exceed weekly and monthly sales KPIs, contributing to the overall growth of the company.

Qualifications:

To succeed in this role, you should have the following qualifications:

  1. Excellent Communication Skills: Strong verbal and written communication skills in English are essential for reaching out to clients, presenting information clearly, and negotiating deals.
  2. Resilience and Persistence: The ability to handle rejection, stay motivated, and maintain a positive attitude in the face of challenges is crucial for success in telesales.
  3. Sales and Marketing Knowledge: A good understanding of marketing and sales techniques, including cold calling, prospecting, and negotiation, will help you succeed in the role.
  4. Fast Learner and Self-Motivated: The ability to learn quickly and be self-driven will allow you to adapt to the fast-paced nature of the job, stay on top of targets, and drive results.
  5. Problem-Solving Skills: Being able to understand client needs and offer tailored solutions will be key to winning new business.
  6. Experience in Sales: A minimum of one year of experience in a telesales, telemarketing, or similar role is required. Previous experience in IT or technology-related sales would be a plus.

Benefits:

Mumara offers a supportive and enriching work environment with a range of benefits, including:

  1. Competitive Salary & Benefits: Receive an attractive salary, along with benefits that reflect your hard work and dedication.
  2. Learning and Development: The role offers various learning opportunities to enhance your skills and career growth, with plenty of room for personal and professional development.
  3. Dynamic Work Environment: Be part of a vibrant, collaborative team that encourages innovation and success, allowing you to thrive and contribute to the company’s goals.
  4. Clear Work Schedule: Enjoy a clear, full-time work schedule from 11 am to 8 pm, offering a balanced work-life environment.
  5. Career Advancement: As the company grows, there will be plenty of opportunities for you to progress and take on more responsibilities.
  6. Convenient Location: The position is based in Johar Town, Lahore, with easy access to local transportation and amenities.

Applying Guide:

To apply for the Telesales Representative position at Mumara, follow these steps:

  1. Prepare Your Resume: Tailor your resume to highlight your relevant experience in telesales or customer-facing roles. Focus on your communication skills, sales achievements, and any relevant sales training you’ve undergone.
  2. Submit Your Application: Send your resume to career@hostingshouse.com. Ensure that your email includes a cover letter explaining why you are a good fit for the role and how your experience aligns with the responsibilities.
  3. Prepare for the Interview: If your application is shortlisted, you will be invited for an interview. Be ready to discuss your experience in telesales, your ability to meet targets, and how you handle challenges.
  4. Start Your Journey at Mumara: If selected, you will be guided through the onboarding process. Once on board, you’ll be trained on our products and sales strategies to set you up for success.

FAQs:

  1. What does a typical day look like for a Telesales Representative at Mumara?
    • Your day will consist of cold calling prospects, conducting meetings, preparing presentations, negotiating deals, and maintaining relationships with clients. You’ll also spend time updating sales reports and collaborating with the team.
  2. Is there a minimum sales target I must meet?
    • Yes, you are expected to meet weekly and monthly sales KPIs. Meeting these targets is a key aspect of the role.
  3. Do I need prior experience in IT or technology-related sales?
    • While prior experience in IT sales is not mandatory, it will be beneficial. However, if you have a strong sales background and are passionate about learning, you can still be considered for the role.
  4. What benefits does Mumara offer to employees?
    • Mumara offers a competitive salary, learning opportunities, a positive work culture, and career advancement potential.
  5. How can I apply for this job?
    • Send your resume to career@hostingshouse.com. Make sure to tailor it to highlight your experience and qualifications for the Telesales Representative role.

Asad Hameed
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