The Bts Marketing is looking for a dynamic Telesales Specialist to join their team in Lahore. If you have a passion for sales and customer engagement and are looking to work in a vibrant, high-energy environment, we would love to hear from you. This is a full-time on-site position where you’ll be responsible for connecting with potential customers, promoting products and services, and helping close sales. Additionally, the Telesales Specialist will assist in providing customer support and training while building and maintaining strong client relationships. If you have a natural ability to communicate effectively and are motivated to drive sales, this role is ideal for you.


Responsibilities

  • Engage Potential Customers:
    • Reach out to potential customers through outbound calls, introduce the company’s products or services, and explain their benefits.
  • Sales Execution:
    • Promote and sell the company’s products and services by identifying customer needs and effectively communicating product benefits.
  • Customer Support:
    • Assist customers with inquiries, resolve issues, and maintain strong, ongoing relationships with existing clients.
  • Training:
    • Support training efforts for new clients or team members to ensure product understanding and satisfaction.
  • Client Communication:
    • Maintain clear, consistent, and professional communication with clients, following up on leads, and closing sales.
  • Follow-Up and Reporting:
    • Track leads and sales activity, ensuring customer satisfaction through regular follow-up calls and documenting interactions.
  • Work in a Fast-Paced Environment:
    • Achieve sales targets and quotas by managing your time and priorities effectively, ensuring that customers’ needs are met promptly and professionally.
  • Market Research:
    • Gather customer feedback to improve sales strategies and customer offerings.

Qualifications

  • Experience:
    • Proven experience in telesales, customer support, or telemarketing, ideally within a sales-driven environment.
    • Previous experience handling customer objections and closing sales is a plus.
  • Skills:
    • Strong communication and negotiation skills.
    • Ability to work well under pressure and meet sales goals and deadlines.
    • Excellent interpersonal skills with the ability to build rapport over the phone.
    • Problem-solving abilities: Capacity to identify and resolve issues promptly and professionally.
    • Proficient in basic Microsoft Office and CRM software.
  • Key Attributes:
    • Strong customer-focused mindset.
    • Positive attitude with a proactive approach to engaging potential customers.
    • Flexible, adaptable, and able to manage multiple priorities in a dynamic work environment.

Benefits

  • Competitive Salary:
    • Attractive salary structure with the potential for bonuses based on sales performance.
  • Incentive Program:
    • Performance-based incentives that reward successful sales achievement and client satisfaction.
  • Career Development:
    • Opportunities for professional growth and career advancement within the company.
  • Supportive Team:
    • Work with a motivated, energetic team focused on innovation and client satisfaction.
  • Medical Insurance:
    • Comprehensive healthcare benefits to support your wellbeing.
  • Work-Life Balance:
    • Structured working hours in a dynamic office setting that encourages a productive, yet balanced work routine.

Application Instructions

Interested candidates who meet the requirements for the Telesales Specialist role are encouraged to apply.

How to Apply: Submit your CV and a brief cover letter (if applicable)

Asad Hameed
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