CBA is seeking a highly skilled Fraud & Risk Management (FRMU) Lead to join our team in managing and mitigating fraud risks within our digital distribution platform operations. The ideal candidate will bring deep expertise in Mobile Financial Services (MFS), advanced fraud detection tools, and the ability to strategize and lead fraud risk management initiatives. This role will be integral in safeguarding the platform and customers, designing robust fraud prevention measures, leading investigations, and ensuring regulatory compliance in a fast-paced, technology-driven environment.
Key Responsibilities
- Fraud Risk Strategy and Framework:
- Develop and implement a comprehensive fraud risk management framework tailored to Mobile Financial Services operations.
- Monitor and analyze emerging fraud risks, trends, and regulatory requirements to protect the platform from evolving threats.
- Design and enhance policies and procedures for fraud detection, prevention, and response.
- Fraud Prevention and Detection:
- Lead the deployment and optimization of fraud detection systems using AI/ML-based tools and real-time analytics.
- Develop, test, and fine-tune fraud detection rules and models to ensure maximum accuracy and reduce false positives.
- Collaborate closely with product and engineering teams to integrate fraud prevention features into MFS products and services.
- Fraud Investigation:
- Lead detailed investigations into fraud incidents, such as account takeovers, payment fraud, and identity theft, ensuring timely resolution and proper documentation.
- Conduct root cause analysis of fraud incidents and recommend system or process changes to prevent recurrence.
- Coordinate with law enforcement, regulators, and external stakeholders where needed for investigations.
- Risk Assessment and Control:
- Conduct fraud risk assessments for both existing and new products, identifying vulnerabilities and making necessary adjustments to minimize risks.
- Reporting and Analytics:
- Develop and maintain dashboards and detailed reports on fraud metrics, trends, and key incidents for senior management and relevant stakeholders.
- Utilize data analysis to predict fraud trends, identify patterns, and adjust fraud detection strategies accordingly.
- Team Leadership and Collaboration:
- Lead and manage a team of fraud risk analysts, ensuring their high performance and fostering a collaborative working culture.
- Work across functions with product, engineering, and customer support teams to align fraud prevention strategies with business goals.
Qualifications and Skills
- Education:
- Bachelor’s degree in Finance, Business Administration, Computer Science, or a related field. Master’s degree preferred.
- Certifications (preferred):
- Certified Fraud Examiner (CFE)
- Certified Information Systems Auditor (CISA)
- Certified Anti-Money Laundering Specialist (CAMS)
- Experience:
- Minimum of 7 years of experience in fraud risk management, with at least 3 years in a fintech, digital banking, or payment systems environment.
- Proven expertise in deploying fraud detection systems and leading fraud investigations.
- Technical Skills:
- Hands-on experience with fraud prevention systems (e.g., Fraud.net, Sift, Forter) and advanced data analytics tools (e.g., SQL, Tableau).
- Ability to design and manage fraud detection models and analytical tools.
- Additional Skills:
- Strong problem-solving, critical thinking, and communication skills.
- Ability to manage teams effectively and ensure high productivity.
- Familiarity with MFS platforms and industry regulations.
Benefits
- Competitive Salary: Attractive and competitive compensation based on experience.
- Health & Wellness: Comprehensive health benefits for employees and their families.
- Professional Development: Opportunities for professional growth and skill enhancement through training programs.
- Work-Life Balance: Flexible working arrangements to promote balance between professional and personal commitments.
- Inclusive Culture: A supportive and collaborative work environment within a global organization.
- Career Growth: Opportunities for advancement within the company, especially for strong performers.
Application Instructions
Interested candidates should submit their CV to the email address provided in the image or apply online through our website. Please ensure your CV highlights your relevant work experience, qualifications, and certifications.
Application Deadline: Open until filled.
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